Frequently Asked Questions

Need a quick bit of help? We probably have the answer for you here somewhere!

General

What is Chequity?

Chequity is a platform which pays users for completing various different offers from a wide variety of offer walls. Simply register and head over to the earn tab. You can watch videos, fill out surveys, install apps or just click on things in exchange for points. You can use the points on our huge selection of reward methods to cash out to real world currency. It couldn't be simpler!

How does Chequity work?

Chequity works by offering external offer walls to be displayed on our site. When a user completes an offer they earn points on our site, while we also earn some money for that offer. We use this money to pay our users real world currency & keep the service well maintained and online.

Account

I've forgot my password, how can I get it back?

You can use our password reset form to change your password. If you have found yourself in a spot of bother and lost the email too, contact our support team with as much information about your account as possible so we can help get your account back to you.

How do I change my email address?

Due to security reasons, we require your email to only be changed from a member of our staff. You can request that from our contact form.

Why am I not verified?

If you appear to be unverified on the settings page, it is because you did not verify your email address. We sent an email when you signed up which you need to click on. If you have lost the email, you can request a new one from our contact page where we will send you over a new one to verify yourself. It's important you verify yourself to unlock more options in the site.

Earning

How much is 1000 points worth?

1000 points is equal to $1(USD) real world currency.

Can I only earn from offer walls?

No, in the near future we will be adding new & exiting ways to earn extra points wihtout needing to complete surveys or other standard offers. Things like bonus offers which are reall easy to complete, we also have a challenge system which gives you some extra points. Be on the lookout on our social media pages where we often post promo codes which offer free points if you do not feel like completing offers!

I didn't receive my points. What can I do?

Before doing anything, make sure you did not break any of the rules on the dashboard page. If you completed the safe offer on another site, the ad company might not credit you. If you feel you did not break any rules, you can contact the adwall directly for support. You can do this by opening the offer wall tab & clicking the "Support" option usually located top right. Because we do not own the offer walls, we dont decide whether you get points or not, so we can not help you if you do not receive your points.

Referrals

How does the referral system work?

When a user clicks your referral link & signs up with it, he will be bound to you for life. This means that everything he earns on Chequity, you will receive a 5% cut from. This only applies on earnings over 20 points since 5% minimum would be 1 point. All referral earnings are automatically added to your balance when the user earns them, meaning you don't have to do anything in order to redeem your points.

Can I change my referral to someone else?

Unfortunately, we do not allow this process to happen. Your account will only be able to be binded to one person without the ability to change at a later date. However, in the rare case something you think went wrong, contact our support team where they can investigate the problem & possible change it for you.

Rewards

How long does reward delivery take?

Reward delivery usually takes betweek 12-24 hours depending on reward type. We currently do not offer instant delivery on all rewards due to security reasons & stock counts. We take fraud very seriously, so a member of staff ensures your request is valid before allowing your request to go through our system.

What is the minimum withdraw amount?

This minimum withdraw for all offers is $5. This can vary based on the reward type as certain rewards only come in a higher minimum value. As we only deal with whole numbers, this means you will need a minimum balance of 5000 points to be able to withdraw a reward from our site.

You don't have a reward I want, can I get another?

We're always aiming to add more rewards to cater to everyone. If for some reason you want another reward which we dont current offer, you can contact us with your request & we will get back to you with whether or not we can supply it. Please keep in mind that this might come with an extra cost.